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Customer Reviews

08/10/10 B. Woods wrote:
 
 My daughter just received her birthday present of NY bagels in Pacific Beach CA. Trying to decipher what she was saying was difficult with her mouth full of bagel, almost in tears with joy. She said she could smell them through the box and the FedEx guy barely had time to remove his hands before she ripped open the box. She said they were delicious, firm not mushy on the outside, doughy on the inside. Just like she's always had growing up on Long Island. Thank you for a great product, giving trans-planted New Yorkers their fix of bagels. Do you deliver pizza???    B. Woods,  Massapequa NY
 
07/27/10 Katherine wrote:
 
Thank you, thank you, thank you for such yummy bagels that made for a very
special 62nd birthday for my husband in this remote corner of northern
California.  I left a Jewish neighborhood in Queens where I grew up the
only Catholic kid until I was 9 but never forgot the taste and celebration
of life there.  When a local friend shared your bagels with us, my husband
admited he finally understood what all the fuss was about.  He is highly
allergic to many foods but could not get enough of your incredible bagels.
 And your e-mail was so reassuring.  Great food, great service!
5/29/09 Jim wrote:

Joe:

We really enjoyed the generous selection of bagels and cream cheeses you sent.  Our two sons are in town, and our oldest in a bagel lover--he said yours were very outstanding!

Thanks again for sending the "care package".  We hope we can do business with you.

Best regards,
Jim

3/20/09 Nancy wrote:
 
 
We received a gift of a dozen bagels and 2 types of cream cheese as a Christmas gift. Having grew up with NY sytle bagels and living now in Myrtle Beach I miss my NY bagels. So when my sister gave us this as a gift and the cream cheese and bagels were all fabulous. Everything came very fresh!!
We loved them
 
1/7/09 Jean wrote:
 
Hi Gina!
My son received his FedEx package at 12:30pm Arizona time.  It came along with the 2nd day shipment from the xxxxxx box that I told you about that was sent from New York too.  My son Al called right away with such an elated surprise that I was smiling for hours after that.  He said that the cooler and ice packs were still cold.  So, I guess with your special care in packaging, along with the cool weather, you were right about the items probably being okay.  I told my son that the shipment was delayed one day, so to let me know how the bagels were.  He texted me later saying:  " I just ate a bagel with lox spread and it was sooooo good!  You made my day Mom!
Gina, I can't express to you how much joy I felt when he received the products intact, and that he was so surprised.  When he called me he said "Ma, Bagels from New York--you're awesome!".   But I want to tell you Gina that your concern, phone call, and customer service with my emails was beyond expectations, and I think that you're awesome!  Of course my son thinks that your bagels were great too! 
Thank you so much Gina!  Best Regards from your 'forever and ever' customer, 
Jean
 
 
2/20/09 Peter from Maryland wrote:
 
 

Being born and raised on the lower east side of Manhattan, I was very skeptical about the taste of these bagels. They arrived just minutes ago; I popped one in the toaster and expected a huge disappointment. WOW!!!! They have that flavor that only a New York bagel has and only a New Yorker can attest to…OUTSTANDING!!!!!

 

 
3/23/09 Renee from California wrote:
 
 The bagels are great and are so fresh, its as if I purchased them right there in NY from a bagel shop!
 
12/22/07 Nancy writes:
 
I just received a Christmas package with your fresh bagels, 3 cream cheeses and lox!! I live in SC  now and miss my NY bagels!! So happy my sister in law in NJ thought of this gift!! We will have such a special Christmas morning breakfast!! But I must confess I have already had one!!
Nancy Beth
Myrtle Beach, SC
 
 
 
12/10/08 Christina wrote:
 
Thank you so much, Gina!!  As a mother-in-law I've covered myself in glory by making Huge .B. a Bagel Box beneficiary all this past year.  It's one of the best presents I've ever sent anyone.
 
I might add that you have been the absolute best in terms of customer service--so patient and kind when my credit card charge hasn't gone through (what, about half the months?) and so nice every time we've communicated. I feel like we're old friends.
 
Best wishes, and I'll be back in touch soon.
With thanks,
Cristina
 
11/21/08 Jamie wrote:
 
Had a bagel for breakfast and they taste as wonderful as they looked!!! I will be ordering more after this batch is gone.
 
 
 
06/30/08 Judy wrote:
 
Just had to thank you.   I recently placed my first order.  My daughter and her roommates were thrilled.  It made me so happy.  Your bagels were great, the spreads they loved, prices affordable and service prompt.  What more could I ask for.  That really requires me to send my thanks!  It is just lovely to find a company that is a pleasure to do business with.   Judy
 
10/22/08 Valena wrote:
 
 I just want you to know the bagels were wonderful and so delicious!!!   
One of our Crew Chiefs, transferred here from Long Island and he is crazy for bagels and always talks about the bagels in New York.  So we all pitched in and ordered the bagels for his Birthday.  He was so excited to see a shipment on his desk from NY Bagel Box!  Once the box was opened and the bagels were laid out with the cream cheese, it was like a feeding frenzy.  The veggie cream cheese is the bomb!!!  Thank You, Thank You, Thank You!!! Valena
 
10/22/08 April wrote:
 
You have the best website for US bagel delivery - kudos.
 
 
8/29/08 Michael wrote:
 

Good Afternoon,

I just want to tell you that the bagels are wonderful.They were wonderfully received by the Cxx family. Let me give you a little background. 

Elsie Cxx is in xxx Nursing home in Carlisle, PA She is a "native New Yorker" thru and thru, from Brooklyn. She has told me so many wonderful stories about New York City and the surrounding area.  When she was around 20 years old (During WWII) she was working in a factory making spark plugs and other spare parts for the Army.

After WWII she got a job from New York Bell started at the bottom and made it to a supervisory position at the time Verizon took it over.  She was still working when "911" happened. 

A day or two later we got in to a conversation about bagels and she said that "No one around here knows how to make a bagel"  "The best are from NY"...She also told me there are times she misses NY.

So I got the idea that Elsie is not going back to NY so why can't NY come to Elsie.So I started looking online.  Your website came up,  I looked at a few others and when your website came up...I felt (3 times that's biblical) ok this is where I'm supposed to order.

When Elsie found out they were coming she was estatic.  I asked her if she knew where the bagels came from and she knew your establishment. The first thing she said is "we need a pound of butter.  You can't eat a NY bagel without butter."  She called her son and told him that NY bagels were coming and his family was excited.  She also told the nurses on her floor that they are going to eat a real bagel.

When the package came we had bought some cream cheeses,  Elsie said she ate a bagel with Honey nut cream cheese on it and she thought she died and went to heaven.  Her favorite is the everything bagel.

When the rest of the Cxx family came and they found out where the bagels came from.  Richard Cxx's family lived in Bethpage and one of his daughters was born in Bethpage.  Richard was a frequent customer, his favorites are the bialys.

That shipment brought back wonderful memories to an old woman who felt young for awhile.  Whoever put the magnet in with the shipment had a wonderful idea.  Elsie can now look at that magnet and she tells people that "New York came and gave me a visit".  They were also a blessing for the Cxx family, the nurses on the 4th floor at xxx Nursing home and my family, I just loved the fact that this service was available.

As for me my only visit to New York City was on July 4, 1976 as a member of the crew of the USS Farragut.  We had "the best seat in the house for the Tall Ships and the Fireworks" One of the first things I did the next morning when I went ashore was to get a bagel.  There was someone on the pier selling them from a cart and it was wonderful.  When I ate that onion bagel last night soaked in butter it brought back that memory. 

I can tell you that your bagel sent overnight to PA and heated up are better than the "so called bagels" that are sold in grocery stores in our area.  Thank you for helping me bring some joy to a bunch of wonderful people.  I will be ordering something very soon.  Have a great day and may the Lord richly bless you and all who work with you and frequent your establishment

Thank you very much

Michael

6/15/08 Kelly wrote:
 
Thank you.  You guys are great.  You saved me money on shipping on my last order and I will never underestimate or forget the great customer service.  You are highly recommended to all my friends.  Kelly
 
4/17/08 Mitchell wrote:
 
 
You will be proud to know that your bagels are the unanimous favorite of my household.  The rival bagel was freshly baked from a local bagel shop.  Your bagel had been shipped hundreds of miles, had been frozen, defrosted and still it kicked the other bagel's butt. 
 
We might want to change the flavor varieties in future orders if that is ok.
 
Again thank you and I am looking forward to my future shipments!
 
 
2/29/08 Roberta wrote:
 
 These bagels are wonderful!  Our office received them as a gift….and were a big hit!

Is there a place similar to yours that would ship to Winnipeg, Manitoba, Canada?

I have a young man there that would truly appreciate them!

 Thanks….roberta
 
 
1/17/08 Christina wrote:
 
 
Thanks, Gina!  My New Yorker son-in-law now living in the Carolinas wept tears of joy when I told him I was giving him a monthly bagel and lox shipment from you as his Christmas present.  I'd love to have the Lox Lovers box sent to him on or about the 15th of every month.
 
Thanks for great bagels and great service --
Cristina 
 
9/12/07 Tasha wrote:
 
 Hi Gina...First off let me start by saying everyone here was impressed with your company. The complimentary bagels arrived today and they are just about gone...we loved them. Thanks as always for your assistance, service and professionalism....We are very happy we found you....you guys are great and if you have any competitors don't worry you are leaving them in the dust......I will refer NY Bagel Box professionally and personally......Excellent Customer Service!.....:-) 
 
Tasha
Office Manager
 
5/22/07 Katey wrote:
 
 

To whom it may concern,

 My husband and I reside in a rural Wisconsin town, at least 50 minutes away from a commercial bagel shop.  My husband is a transplant from Rochester, NY and has a deep appreciation for a good NY bagel.  Try as I have to find something comparable to the traditional NY bagel in our area, I have been unsuccessful . . . until I found your web site, that is!  Now my husband is greatly enjoying his authentic NY bagels (occasionally he will share one with me!) and the convenience of having them shipped directly to our home is fantastic!  Thank you for allowing us to bring a taste of NY to our little Wisconsin town!

 

Sincerely,

 Katey

4/13/07 Tracey wrote:
 
Special thanks to Joe for helping me with this order and making a special exception on getting this order out today! I really appreciate the extra effort he did to assist me with getting this order to my friend on time! Thank you!
 
 
4/20/07 Marcy wrote:
 
Gina, Thanks for all your help. The bagels arrived yesterday.
The whole family was very excited. We are orginally from L.I. and N.J. 
You would not believe what they pass off for bagels here in Texas. 
Everyone liked the bagels you sent, My daughter took one to school today 
to show what a real bagel looks like. 
Thanks again, Marcy 
 

3/07/07  Heather wrote:

Thank you for your bagel delivery, it was a HUGE hit.  They loved it.
I will definately use your services again.
Heather

 

3/06/07 Harvey wrote:

NY Bagel....Uncle George loved it all...thanks so much.  He got the package fine via FEDEX too. Regards, Harvey

11/16/06 John wrote:

Hello Gina,

The order is complete, the money was taken out of my bank account and Dad received the bagels. There really
is no more reason to contact you and I should be going about my busy life, but the way my father has raved
about your bagels, cream cheese, and lox I just had to tell you how good you made me look in my fathers eyes
on his birthday. He said that the were delicious (notice I said were) and sent me a email and I also
talked to him on the phone. You were the hit of his birthday at 84 years old! 

Once again Gina thanks for the great service and really fast shipping. Now I am going to order some for
myself and have them shipped to me here in California.I can't wait for them to arrive. 

Regards, John 

11/14/06 John wrote:

Thanks Gina, I am sure Dad will enjoy them. He has been hinting for 3 weeks now asking me how good the bagles were out here in California... I know what he was doing :).Thanks for helping me make his birthday special. I am hoping he enjoys them. I read reviews on your website and on a google search so I think I made a good pick. Now if you only had Knishes... yummy
John

 

9/25/06 Kevin from L'Oreal Paris

Gina, 

Thank you for your support of our events to bring about awareness of Ovarian Cancer. The bagels were a great addition to our event! 

We will be sending out formal acknowledgment and thank you letters shortly. However, I wanted to “thank you” personally for your help and support. 

Thanks again. 

Best Regards,
Kevin
 

L’Oreal Paris

 
 
7/29/06 Paris wrote:
Hi, Ardele!  It's here!  Got here a few minutes before 5:00 pst.  DHL did deliver it. 

 

I ate the first thing that fell out of the box! A sesame bagel, with scallion cream cheese.
Incredibly delicious.  The other half of the sesame bagel, I spread with butter.  Incredibly delicious! Then I rummaged through the box and found the chocolate chip bagel and spread vanilla walnut cream cheese on 1/2 (I'm saving the other 1/2). Then I found a cinnamon raisin bagel and spread half of it with cinnamon raisin cream cheese and the other half with butter.  I am S T U F F E D!, but so happy. Oh, yes, I
toasted alll the bagels except for the first half of the sesame.

 

The things that pass for bagels here you would not believe.

 

Thank you again.  Bagels, cream cheese, and butter...oh my!

 

Paris
 
07/25/06 Ardele wrote:
Gina,
My friend is from NY originally and said he grew up blocks from your address on Long Island.  He asked me why? -  a resident in Atlanta would even consider ordering bagels from New York!  He agrees that NY bagels are excellent but are they really worth the cost?  My response was a big ...YES!  Henry is a very money wise and grounded transplanted New Yorker in Atlanta.  I suspect he laughed inwardly at my transplanted "California born and educated frivolous spending".  But now I must point out ... New York is considerably closer than Jerseulum (alternate spelling Jerusalem) where I am told they make the world's greatest bagels!  So taking this perspective the NY Bagel Box is a rational purchasing decision that even Neil Cavuto on Fox News would concur.  

Best regards from "hot Lanta"

ardele

05/16/06 Kathleen wrote:  
Hi Gina, I received the bagels and cream cheese this afternoon. Everything was so fresh and the ice pack was still frozen. The Strawberry Cream Cheese is to die for!!
Thank you again for such wonderful customer service ( I feel like I have a new friend) you have a lifetime customer in the sunshine state.
 
Kathleen
  
Thank you so much for your hospitality. -- I'll definitely be ordering from you, again! Thank you!
Alison Mueller
 
 
I certainly will shop with you again – excellent customer service.  Thank you!
Laurie
 
  
 
Thanks for all you have done for us. Our daughter received her bagels on Friday and was thrilled.
Thank you for helping make her Christmas a happy and merry one. The Goldsteins
  

My name is Rose Christiansen and I sent one of your bagel samplers to my sister-in-law in Gettysburg PA.   Well let me tell you,  it was a great hit. They really loved everything.  
I also told alot of my friends what I did and they thought it was a great idea.  A few of them told me to remind them about your company for next christmas when they have to send gifts to relatives outside NY.  
 
Again, thanks for all your help.   It was a great gift!!!
 
Thanks
Rose Christiansen
 
 
 

Dear Gina,

Thank you so much for all your help. The bagels arrived and were delicious!! I would definetly use NY Bagel Box again. I have so much out of state family that miss "our" bagels!

Thanks again,

Tracy
 
 
Hi Gina! Thank you so much for your response, this is FANTASTIC CUSTOMER SERVICE!
I enjoyed one of your bagels for breakfast this morning and it was WONDERFUL. It brought back so many memories of when I was a kid and would go shopping on Pitkin Ave in Brooklyn where all the Jewish delis were and the bagels were heavenly. 
Thank you again for your great customer service and wonderful bagels.
 
Happy Mothers Day to you also.
Kathleen

 

New York Bagel Box
4226 Hicksville Road Bethpage, New York 11714
9AM to 9PM EST 631.379.1545


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